In order to maintain your most important applications and business processes, it is important to be able to fall back on reliable support. Should you or your IT department reach your limits, please do not hesitate to contact us. Because in the case of a problem, time = money. We cover the 1st, 2nd and 3rd. Level support for you.

With us, you will usually receive significantly faster and higher quality support for your environment. Due to constant training and a cloud-only mentality, we are always up to date and offer a German-speaking support team. Your specific systems are recorded in our service desk so that every employee is as familiar as possible with your requirements.

There are two ways you can do this: On the one hand, you have the option of calling our dedicated support hotline and reporting your concerns on the phone or, alternatively, creating a ticket in our system by email. Based on the classification of the response times, we will then process your ticket as quickly as possible. Depending on your classification, you will receive support in our office hours, 24x7 or similar.
You can also reach our support team on weekends and on public holidays.

Yes and no. If you find yourself in a hybrid scenario and are aiming for the path to the cloud, our companion service may be just right for you. However, cloud support describes the support in cloud environments of the same name and not on-premise infrastructures.